Smart Call Center Solutions
Hire skilled sales reps, virtual assistants, and support staff at highly competitive rates. Our trained team delivers professional results—without the overhead. Whether you need outbound sales or admin support, Smart Call Center has you covered.
Why Choose Smart Call Center?
We make it easy—and affordable—to scale.
Whether you need one rep or an entire team, our call center provides trained professionals starting at just $6/hour, far below U.S. minimum wage.
Get the same quality results without the high labor costs. No overhead. No hassle. Just reliable, cost-effective support—on demand.
Inbound & Outbound Sales
Our reps are trained to handle high-volume calls, close deals, upsell services, and generate revenue across any industry—retail, finance, legal, and more.
Appointment Setting
We manage bookings, confirmations, and calendar coordination so your team stays focused on delivering, not scheduling.
Lead Follow-Up
Never lose a lead again. Our reps follow up through phone, text, or email to nurture prospects and drive conversions.
Virtual Assistants
From admin tasks and data entry to customer outreach and CRM updates, our VAs provide reliable support at a fraction of the cost.
Customer Support
Deliver fast, friendly, and professional service with reps trained to handle inquiries, complaints, and general support 24/7.
Billing & Payment Calls
Our team can manage payment reminders, invoice questions, and basic collections—professionally and politely.
Recruitment & Screening
We help you scale faster by calling applicants, scheduling interviews, and assisting with basic hiring outreach.
MORE ON OUR SERVICES
Our reps are trained to sell. Whether you're handling incoming inquiries or running outbound campaigns, we provide persuasive, goal-oriented agents who understand your product and close deals with confidence. We adapt to your script, industry, and KPIs to boost conversions and drive revenue.
Don’t let your leads go cold. Our team follows up promptly and consistently with interested prospects—by phone, email, or SMS. From nurturing warm leads to re-engaging older contacts, we help increase your closing rate and maximize ROI on every lead you generate.
Your time is valuable. Our call center manages appointment setting from A to Z—handling outreach, confirmations, rescheduling, and calendar syncing. Whether it’s sales consultations, service calls, or interviews, we make sure your schedule stays full and organized.
Keep your customers happy without lifting a finger. Our friendly and knowledgeable reps handle inquiries, complaints, order issues, and more. We tailor the tone and workflow to your brand, ensuring smooth, on-brand customer experiences—day or night.
Need help behind the scenes? Our virtual assistants tackle everything from data entry and email responses to CRM updates and basic client coordination. Get efficient, trained support staff—without the high payroll costs.
Ensure timely payments without awkwardness. Our team handles payment reminders, invoice clarification calls, and basic collections with professionalism and courtesy. We protect your brand while improving your cash flow.
Stop Leaving Money on the Table—Let Smart Call Center Do the Heavy Lifting.
Why Smart Call Center Is a No-Brainer for Your Business
Hiring Smart Call Center isn’t just affordable—it’s a game-changer. With trained reps starting at just $6/hour, you get high-quality talent at a fraction of the cost of in-house staff. But it’s not just about saving money—it’s about unlocking growth.
Every day you delay is a day of lost leads, missed sales, and unanswered calls. Businesses are leaving money on the table simply because they don’t have the manpower to follow up, close deals, or stay connected. We solve that.
Smart Call Center helps you scale faster, increase revenue, and operate more efficiently—without breaking the bank. Don’t let opportunity slip away. Let us help your business flourish.
Medical Billing FAQS
1. Does Smart offer consulting services?
Yes, we offer consulting services tailored specially for your practice. We also offer personalized data analytics of your practice economics as part of our Medical Billing services.
2. Can patients pay their bills using credit cards?
Yes, we do accept Credit Card payments from Patients.
3. Who receives the payments?
Your office will receive the payments directly from the Payer. At times, electronically submitted claims payments are received by providers within as little as 7 business days of submission. For Medicare claims, providers generally receive payments in 14 business days after submission.
4. Do I need any special software or system for you to do our billing?
NO. Whether you already have Software or if you are not computerized at all, we can handle your billing. NO COMPUTER IS NEEDED.
5. How do you charge for your services?
Our fee is based on the percentage of the revenue you collected as a result of our service throughout the month.
6. Will I get a dedicated team for my billing?
Each client is assigned a designated Account Manager, giving the security and comfort of working with a representative who is uniquely familiar with your practice.
7. How long does it take to get started with STATIM?
We can start billing most insurance carriers immediately. Medicare and Medicaid/Medi-Cal require special authorization and it usually takes 2-3 weeks before we can submit claims on your behalf.
8. What information does our office need to provide STATIM?
We need your patient’s demographics and insurance information, super-bills or charge sheets, and any EOBs that come to your office for posting purposes.
9. How often should we send our new billing to STATIM?
We recommend that you send it daily or weekly to ensure consistent cash flow.
10. How will you handle billing our patients?
We will bill your patients for any balance due. Your patients will receive a comprehensive billing statement with our telephone number to direct all billing questions to our call center. A self-addressed envelope with your practice name and address is included.
11. How do you handle denials from insurance carriers?
We will review the denial to verify validity. If the denial is not valid we will appeal and resubmit the claim at no additional charge to the provider.
12. How often do you follow up on claims?
We aggressively follow up on all claims immediately after the established time frame for reimbursement has passed by.
Ancillary Services
Smart Legal Services
Smart Law Services connects you with top-tier legal support across the country. Backed by our extensive financial referral network, we’re equipped to assist with everything from personal injury and civil disputes to consumer protection and beyond. Whatever your legal situation, we’ll connect you with the right professionals to get results.
Smart Real Estate Services
At Smart Real Estate, we specialize in helping treatment centers grow. By partnering with enrolled facilities, we help them secure more revenue from insurance while paying less for essential services. The result? More capital to expand into new locations and scale their impact—faster and smarter.
Smart Careers
Ready to grow with a results-driven team? At Smart Careers, we offer high-impact opportunities in healthcare, legal, and tech—designed for motivated individuals ready to make a difference.
Smart Call Center
Hire skilled sales reps, virtual assistants, and support staff at highly competitive rates. Our trained team delivers professional results—without the overhead. Whether you need outbound sales or admin support, Smart Call Center has you covered.
