At SMART, we believe that great service starts with great people. Our team isn’t just skilled – they’re dedicated, driven, and passionate about making sure every client gets the absolute best results.
The staff you see highlighted here are just a handful of the key leaders who help keep SMART running at the highest level. Behind them is an entire network of professionals working tirelessly to support your success – from billers and verification specialists, to client support, to our leadership team that guides every strategy.
When you enroll with SMART, you’re not just getting a service – you’re gaining the strength of a team that’s committed to your success. And while not every member of our incredible staff is pictured here, know that there’s a whole family of professionals working behind the scenes to support you every step of the way.
Let our team show you the SMART difference.
Real People. Real Expertise. Real Results.
Yes, we offer consulting services tailored specially for your practice. We also offer personalized data analytics of your practice economics as part of our Medical Billing services.
Yes, we do accept Credit Card payments from Patients.
Your office will receive the payments directly from the Payer. At times, electronically submitted claims payments are received by providers within as little as 7 business days of submission. For Medicare claims, providers generally receive payments in 14 business days after submission.
NO. Whether you already have Software or if you are not computerized at all, we can handle your billing. NO COMPUTER IS NEEDED.
Our fee is based on the percentage of the revenue you collected as a result of our service throughout the month.
Each client is assigned a designated Account Manager, giving the security and comfort of working with a representative who is uniquely familiar with your practice.
We can start billing most insurance carriers immediately. Medicare and Medicaid/Medi-Cal require special authorization and it usually takes 2-3 weeks before we can submit claims on your behalf.
We need your patient’s demographics and insurance information, super-bills or charge sheets, and any EOBs that come to your office for posting purposes.
We recommend that you send it daily or weekly to ensure consistent cash flow.
We will bill your patients for any balance due. Your patients will receive a comprehensive billing statement with our telephone number to direct all billing questions to our call center. A self-addressed envelope with your practice name and address is included.
We will review the denial to verify validity. If the denial is not valid we will appeal and resubmit the claim at no additional charge to the provider.
We aggressively follow up on all claims immediately after the established time frame for reimbursement has passed by.